terms & privacy
For all Stay Sixty® terms, conditions & privacy policies please ready below.
Ensuring the privacy and security of your personal information is very important to us. Our Privacy & Security Policy outlines the information we collect about you, how we use, disclose and otherwise manage this information and the choices you have to restrict our usage of this information.
resale of goods on market places
the resale of our water bottles on market places is strictly prohibited by trade/retail partners. We deem any reselling of our products on market places such as Amazon or Ebay a breach of contract and will have the listings removed. This may also result in legal action.
We may collect personal information when you sign up for Stay Sixty® or our email mailing list; or contact us with a comment, question or complaint. This may include, for example, your name, email address, postal address, telephone number, whether you are male or female and your product preferences.
our email list
When you sign-up to receive our emailing list, we may also collect optional information such as your name, post code, and product interests. We use this personal information to tailor our email messages and to enhance our product and service offerings.
When you contact us with a question, feedback or other comment, you may be asked for information that identifies you, such as your name, address and telephone number. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We also may use your feedback, suggestions and comments to monitor and/or improve our products or website.
website information collected
You can visit this site www.staysixty.com without telling us who you are or providing us with any personal information. However, we collect the IP (Internet Protocol) addresses of all our website visitors and other related information such as page requests, browser type, operating system and average time spent on our website. We use this information to monitor and improve our website.
information we share
We may transfer (or otherwise make available) your personal information to other third parties who provide services on our behalf. We may use service providers to process data, host our website, and send emails, in order to help us better understand your use of our website and refine and improve the website. These companies may store and process this information in the United Kingdom. All of our service providers are required to maintain the confidentiality and security of your personal information and to use it only in compliance with applicable privacy laws. These companies are not authorised to use your information in any manner, other than in helping us to provide you with products and services or as otherwise required by applicable law. At various times, we may also ask you whether you would be happy for your personal information to be shared with other companies that are not associated with the Stay Sixty® Where you agree to this, once we have shared your personal information with those other companies, this Privacy & Security Policy will not apply to their use of your personal information and their own policies will apply. We may also disclose specific personal information about you if required by law, governmental request or court order if, based on our good faith belief, it is necessary to conform or comply with such law, request or court order. At various times, we may also ask you whether you would be happy for your personal information to be shared with other companies which are not associated with Stay Sixty® Where you agree to this, once we have shared your personal information with those other companies, this Privacy & Security Policy will not apply to their use of your personal information and their own policies will apply.
sale of business
Stay Sixty® may transfer any information we have about you in the event of a merger with a third party or upon a sale or transfer of all or a portion of our business or assets to a third-party acquirer.
retention of personal information
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting our Customer Services team. Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The European Union's General Data Protection Regulation (GDPR) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be free of charge. You also have the right to: Right of access by the data subject Rectification and erasure Right to rectification Right to erasure (‘right to be forgotten’) Right to restriction of processing Notification obligation regarding rectification or erasure of personal data or restriction of processing Right to data portability Right to object and automated individual decision-making Right to object Automated individual decision-making, including profiling
We may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. We will treat your personal information in accordance with the Privacy & Security Policy in place at the time your information was collected. This Privacy & Security Policy was updated on 20 May 2018 to take account of your ability to agree to us sharing your personal information with other companies that are not associated with Stay Sixty® or our Parent Company Dipping Source Ltd.
Feel free to contact us with any questions about our Privacy & Security Policy or the manner in which we treat your personal information or to withdraw your name from an email or other marketing list. If you wish to access or update the personal information we have about you, or to correct factual errors in our records, please contact us as set out below. To protect your privacy, we will take reasonable steps to help verify your identity before granting access or making corrections. MAIL: Dipping Source Ltd, 20-22 Wenlock Road, London, N1 7GU
Stay Sixty® is a trading name of Dipping Source Ltd a UK registered company (company number 08065498). Whose registered office address is: 20-22 Wenlock Road, London, N1 7GU
stay sixty email subscriptions
If you have chosen to receive emails from Stay Sixty® we will offer you advanced notice of sales, new merchandise and other Stay Sixty news. Email addresses provided to Stay Sixty are only used internally for the purpose of sending you communication from Stay Sixty. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to unsubscribe from our email list, please email us. You may also click on the unsubscribe link at the bottom of our emails. We will remove your name from our email list as soon as possible. Please recognise that you may receive another email before we are able to remove you.
Welcome to the www.staysixty.com website (the "Site"). This page provides information on:
- The Terms and Conditions on which we sell and supply our products to you via the Site, including how to place and amend orders online and how to cancel your contract, request a refund or exchange a product purchased ("Terms of Sale"); and
Please read these Terms and Conditions carefully before using the Site and placing an order. By using the Site and/or placing an order for products from us, you signify that you are 18 years or older and that you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this Site or place an order. Please note that although you may "bookmark" a particular portion of this Site and thereby bypass these Terms and Conditions, your use of this Site still binds you to the Terms and Conditions.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Site or placing an order following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Site.
information about us
The Site is operated by Dipping Source Ltd, a company registered in England and Wales (company number: 08065498) and trading as staysixty.com. Our registered address is 20-22 Wenlock Road, London, N1 7GU
For any customer services queries, please email our Customer Services team using the free text form available at www.staysixty.com/contactus
terms of sale
All sales of products made via the Site will be on the basis of these Terms of Sale.
- PLACING ORDERS AND CONTRACT CREATION
- PRODUCT AVAILABILITY AND DESCRIPTION
- PRICING AND PAYMENT
- CANCELLATIONS, RETURNS AND EXCHANGES
- WARRANTIES AND DISCLAIMERS
- OUR LIABILITY
- PROMOTIONAL CODES
placing orders and contract creation
The steps for placing an order on the Site and for forming a contract with us are as follows:
- You will be guided through the ordering process by a series of instructions on the Site. You place your order at the end of this process by clicking on the "Add to Cart" button. You can review/amend your order at any time before clicking on the "Add to Cart" button. Unfortunately, orders cannot be amended once they have been placed.
- Once you have placed your order, we will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or an acceptance of your order by us. Your order is an offer to buy a product or products from us and your offer will not be deemed to have been accepted by us until we have sent you a despatch confirmation email, as below.
- As your product or products is/are shipped from the warehouse we will send you a despatch confirmation email, which will confirm that we have accepted your order. If we do not or cannot accept an order placed by you, for any reason, we will notify you. Once you receive the despatch confirmation email, a contract is formed between you and us in relation to the product or products set out in the email and payment will be taken. No product will be shipped until payment has been made in full. The despatch confirmation email will contain:
- Details of your order;
- Anticipated delivery date for your order or orders (if shipped separately);
- Information regarding your right to cancel the contract formed with us.
- The contract between us for products sold via the Site will be concluded in English. We will not file the specific details of your contract. If you do require any information regarding orders you have placed with us, please check your order history on the Site (if you have an account with us) or write to us at the address set out above. Please note that you must be 18 years or older to purchase products from the Site. By placing an order for products on the Site, you confirm and warrant that you are aged 18 years or older.
product availability and description
We try to be as specific as possible on the Site about products and product availability, including, availability of size, colour and type, quantity of stock available and the product description. However, while we try our best to ensure that product information on our website is correct, it is possible that the Site may contain typographical errors or inaccuracies. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted an order).
Please also note that because the colours of the products you will see on the Site depend on your monitor/screen, we cannot guarantee that the display of colour will be accurate and some colours may vary.
If you have ordered a product that is unavailable, we will inform you as soon as possible by email and give you an estimated date of when the product is due to be back in stock and available for despatch to you. Sometimes the item doesn't come back into stock - We therefore need to advise that; if for any reason we are unable to fulfil your order we will inform you. Alternatively, you will be entitled to cancel your order and receive a refund from us (if your card/PayPal account has already been charged). In all other circumstances where you are not fully satisfied with your purchase, you may return it for a refund in accordance with our Cancellations, Returns & Exchange Policy.
Please note that the information provided about products on the Site is for information purposes only. Please make sure you read all labels, warnings and directions provided with the product before use.
pricing and payment
The price of products is quoted on the Site in GBP (£) and includes VAT (where applicable). Prices quoted exclude delivery costs which are added to the total cost of the order during the order process, but before you click on the "PRE-ORDER" button. Please see our Delivery Policy for delivery costs by destination and item type.
Our commitment is to offer convenience, service, and product availability on-line at compelling prices every day, with certain limited time offerings of merchandise at promotional prices.
Despite our best efforts, some products may be listed at an incorrect price due to a typographical error or systems error. We reserve the right to review and change product prices on the Site at any time without notice and we reserve the right to refuse or cancel any orders placed for products listed at an incorrect price, whether or not the order(s) has/ve been confirmed and your card/PayPal account charged. If your card/PayPal account has already been charged for such a purchase and your order is cancelled, we will issue a refund to your card/PayPal account (as applicable) in the amount of the incorrect price.
VAT is not included in our prices for customers outside of the EU.
We have a standard pricing policy for the UK and the Channel Islands which ensures that all of our customers are charged the same price regardless of where they live. Therefore, we do not offer VAT refunds on orders delivered to the Channel Islands.
Please see our Payment Policy for details of the methods of payment we accept.
Please see our Delivery Policy for delivery costs by destination and item type.
We aim to deliver your ordered products by the estimated date set out in the despatch confirmation email, or, if no date is given, at the latest within 30 days of the date of the despatch confirmation email. In the event that your delivery is delayed for any reason within our control, we will do our best to keep you informed of the estimated delivery date. Please note that if the product(s) is/are not delivered within 30 days of the despatch confirmation email, you are entitled to cancel the order and be refunded any amounts paid by you for that order.
Ownership of and risk in the products you have ordered will pass to you from the time they are delivered to you. If you decide to return the product(s) to us for a refund or exchange in accordance with our Returns & Exchanges Policy, risk will remain with you until you have posted the returned products to us.
returns and exchanges
Returns are accepted within 14 days of your original purchase. If you would like to return a bottle for a refund, please email a request with your original order number in the subject line to email@example.com Returns and refunds will not be accepted for used bottles.
warranties and disclaimers
IF YOU ARE PURCHASING PRODUCTS AS A CONSUMER: UNLESS SPECIFIC WARRANTIES ARE EXPRESSLY GIVEN WHEN YOU PURCHASE PRODUCTS FROM OUR SITE (FOR EXAMPLE, A MANUFACTURER’S WARRANTY), WE DO NOT GIVE ANY WARRANTIES OR GUARANTEES IN RESPECT OF SUCH PRODUCTS OVER AND ABOVE THOSE IMPLIED BY APPLICABLE LAW (THESE INCLUDE, FOR EXAMPLE, THAT THE PRODUCTS ARE OF SATISFACTORY QUALITY AND REASONABLY FIT FOR ALL THE PURPOSES FOR WHICH PRODUCTS OF THAT KIND ARE COMMONLY SUPPLIED). WE REMAIN RESPONSIBLE, HOWEVER, FOR SUPPLYING PRODUCTS THAT CONFORM TO THE CONTRACT.
IF YOU ARE PURCHASING PRODUCTS FROM US AS A BUSINESS: TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
There are certain liabilities which cannot be excluded by law and nothing in these Terms of Sale limits our liability for these, including for personal injury or death caused by our negligence or for fraud. Also, nothing in these Terms of Sale limits your statutory rights if you are contracting with us as a consumer, including your right to a replacement or repair where products supplied are not of satisfactory quality.
SUBJECT TO THE ABOVE, WE ARE ONLY RESPONSIBLE FOR LOSS OR DAMAGE YOU SUFFER THAT IS A FORESEEABLE RESULT OF OUR BREACH OF THESE TERMS OF SALE (FOR EXAMPLE, IF THE LOSS OR DAMAGE WAS AN OBVIOUS CONSEQUENCE OF OUR BREACH OR IF IT WAS CONTEMPLATED BY YOU AND US AT THE TIME WE ENTERED INTO THE CONTRACT). IN ANY EVENT, WE ARE NOT LIABLE FOR: (1) ANY LOSSES, HOWSOEVER ARISING, RELATED TO ANY BUSINESS OF YOURS INCLUDING (WITHOUT LIMITATION) LOST DATA, LOST PROFITS, LOST REVENUES OR BUSINESS INTERRUPTION; OR (2) ANY SPECIAL OR INDIRECT LOSS OR DAMAGE, HOWSOEVER ARISING, UNLESS THAT LOSS OR DAMAGE IS FORESEEABLE TO BOTH OF US AT THE TIME WE ENTERED INTO A CONTRACT
Unless otherwise expressly stated in the terms and conditions for a particular promotional code, promotional codes cannot be combined and cannot be used in conjunction with any other offer/discount. For example, unless expressly permitted for a particular promotional code, you cannot use a student discount in combination with another promotional code. If you have more than one promotional code and the codes cannot be combined, it is up to you to use the promotional code that has the biggest benefit to you.
Only you and we shall have any rights to enforce any term of the contract formed between us.
The contract formed between us, which includes these Terms of Sale and any document referred to in them, constitutes the whole agreement between us and supersedes all prior agreements (written or oral), arrangements and understandings between us relating to the same subject matter.
If any of these Terms of Sale or any provision of the contract formed between us is held by any court or other competent authority to be invalid or unenforceable in whole or in part, the affected term or provision will be removed from the remaining terms and provisions, which shall continue to be valid.
To the maximum extent permitted by local laws, these Terms of Sale, and any dispute or claim arising out of or in connection with these Terms of Sale (including non-contractual disputes or claims), shall be governed by English law. The courts of England shall have non-exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms of Sale or their subject matter.
- USAGE RESTRICTIONS; INTELLECTUAL PROPERTY
- USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS
- CORRECTION OF ERRORS AND INACCURACIES
- TERM; TERMINATION
- USE OF SITE
- THIRD PARTY LINKS
- LIMITATION OF LIABILITY
usage restrictions; intellectual property
All of the content you see and hear on the Site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by us, one of our affiliates or by third parties who have licensed their materials to us.
The content of the Site, and the Site as a whole, is intended solely for the personal, non-commercial use by the users of our Site. You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in or to any content or materials is granted to you as a result of any such activities. We reserve complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this Site.
Please note that you must be 18 years or older to create an account on this Site. By creating an account on this Site, you agree and warrant that you are aged 18 years or older.
Stay Sixty is an internationally registered trademark. Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining our written permission.
All product designs are internationally registered, copyrighted and fully owned by Dipping Source Ltd. you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works. Any attempt to copy or reproduce will result in legal action.
user comments, feedback, postcards and other submissions
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to us on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain our property. Such disclosure, submission or offer of any Comments shall (to the extent permitted by applicable laws) constitute an assignment to us of all worldwide rights, titles and interests in or to such Comments (or, to the extent that an assignment is not effective, a worldwide, perpetual, irrevocable and royalty-free licence to use such Comments) and we shall not be limited in any way in our use, commercial or otherwise, of any Comments. To the extent permitted by applicable law, you waive your moral rights in any Comments. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments submitted by you to the Site will be or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.
correction of errors and inaccuracies
The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice.
The provisions relating to Intellectual Property, Disclaimer, Limitation of Liability, Indemnification and Enforcement, shall survive any termination.
We may deliver notice to you by means of electronic mail, a general notice on the Site, or by written communication delivered by first class mail to your address on record in your account information.
use of site
Harassment in any manner or form, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Stay Sixty or Dipping Source Ltd. employee, host, or representative as well as other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through this Site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or organisation.
third party links
In an attempt to provide increased value to our visitors, we may choose various third-party web sites to link to from the Site. However, even if the third party is affiliated with us, we have no control over these linked sites, all of which have separate privacy and data collection practices, independent of us. We have no responsibility or liability for these independent policies or actions and we are not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. None the less, we seek to protect the integrity of the Site and the links placed upon it and therefore request any feedback on not only this Site, but for sites we link to as well (including if a specific link does not work).
THE MATERIAL DISPLAYED ON THIS SITE IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF NON-INFRINGEMENT. WE DO NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIAL ON THIS SITE IN TERMS OF ITS CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS DISCLAIMER DOES NOT APPLY TO PRODUCTS PURCHASED VIA THE SITE.
limitation of liability
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, STAY SIXTY, DIPPING SOURCE LTD, ITS OFFICERS, DIRECTORS AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITATION OF LIABILITY DOES NOT APPLY TO PRODUCTS PURCHASED VIA THE SITE.